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Valon raises $150M Series D at a $2.3B valuation

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Built the Hard Way

We take on problems other people leave alone: systems that are too old, too complex, and too regulated to rebuild. We started with mortgage servicing, the place where every dollar, decision, and regulatory obligation has to be right. More than $200B in mortgages already run on ValonOS.

Andrew Wang

Andrew Wang

CEO & Co-Founder

Linda Du

Linda Du

President, COO & Co-Founder

Brian McGrath

Brian McGrath

Executive Chair

Jonathan Hsu

Jonathan Hsu

Co-Founder

Hongxia Zhong

Hongxia Zhong

Head of Engineering

Marisa Rackson

Marisa Rackson

Head of People

Jake Mintz

Jake Mintz

Chief Product Officer

Ariel Brito

Ariel Brito

Chief of Staff

Our Investors

The problem we started with

An industry running on systems older than the internet.

Mortgage servicing is everything that happens after you get a mortgage: payments, escrow, defaults, foreclosures, reporting. It touches 50 million homeowners and $12–13 trillion in loans.

100+ disconnected tools

A single loan bounces between green-text mainframes, spreadsheets, and paper, none of them talking to each other.

Manual by default

After 2008, the industry met tighter regulation by adding people, not rebuilding.

Everyone pays

Homeowners wait on hold for answers they rarely get, and some lose homes they could have kept. Servicers absorb the cost.

What we built

The operating business was our lab. ValonOS is the company.

We built ValonOS by operating a servicer. For six years, we ran a licensed servicer and turned every hard problem (payments, escrow, defaults, reporting, audits, and customer operations) into a product decision. Now we’re bringing that system to more major servicers and expanding into other complex, regulated work.

We sold the servicing business so we could put everything into the platform, which is the part enterprises actually need. With records, workflows, and decisions connected, teams can see what happened on a loan and what needs attention next.

That is how we deliver better outcomes for homeowners: problems surface sooner and more families keep their homes.

System of Record

Workflows

Task Management

ValonOS: The unified platform

$ npm install @valon/os

 

Installing ValonOS...

✓ AI agents configured

✓ Workflows ready

✓ Database connected

✓ Compliance checks passed

 

Why it’s different

We built the whole thing.

Most companies pick a narrow feature and expand later. We built the entire operating system from day one. In a regulated industry, it’s the only way to actually fix it.

ValonOS stores what happened on a loan and why: the exception, the precedent, and the compliance context. That record is what the agents run on. Exceptions live in the system, in the file, with an audit trail.

Why now

The model is proven. Now we scale ValonOS to more servicers.

The question is no longer whether this work can be rebuilt. It is how quickly more of it can move onto systems built for the modern age.

We’re still early, but the proof is real. The next phase is implementation at scale, without compromising correctness, service, or control.

$200B+

in mortgages running on ValonOS

Top 10

Built and operated a top 10 US mortgage servicer

60%+

operating margins in the servicing business we built and ran, vs. near-zero for the industry

5x

more loans per employee than incumbents

90%+

customer satisfaction vs. an industry average of around 77%

$200M+

in contracted ARR in the first six months of being in the market

How we work

Everyone is
a builder.

Our teams build tools around problems they work on every day. Nicolebot helps teammates turn company knowledge into reviewed work. DeploymentOS helps teams manage enterprise deployments from commitment through go-live. Both grew out of work Valon teams own directly.

Nicolebot

Company-wide agent that turns institutional knowledge into reviewed work, so teams move faster without losing the audit trail. 21,000+ threads tagged, 2,000+ pull requests opened.

DeploymentOS

Internal system for running enterprise deployments end to end, from commitment through go live. Our COO built it herself.

Customers

Major servicers committed to ValonOS

  • Newrez logo
  • Carrington logo
  • ServiceMac logo
Four smiling Valon teammates together at a team event

Careers at Valon

If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, come work at Valon.

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